Royal Institution of Chartered Surveyors (RICS)

As RICS members we are proud to display the mark of property professionalism. The RICS are a global professional body promoting and enforcing the highest international standards in the valuation, management and development of land, real estate, construction and infrastructure.

For more information, please follow this link to the RICS website.

ARLA Propertymark

As ARLA (Association of Residential Lettings Agents) Propertymark members, you can be assured of a high standard of expertise. We adhere to the ARLA Code of Practice and our staff regularly attend training courses to keep up to date on important matters, such as legislation and market trends.

For more information, please follow this link to the ARLA website.

Tenancy Deposit Scheme (TDS)

The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales operated by The Dispute Service Ltd. The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in a scheme such as this. They provide impartial dispute resolution for when disagreements arise over how the money should be divided at the end of a tenancy.

For more information please follow this link to the TDS website.

Property Redress Scheme (PRS)

By law, property agents are required to join a government authorised consumer redress scheme. The purpose of this is to give consumers of our services an escalated complaints procedure if unhappy with how a complaint has been dealt with by us.

For more information, follow this link to the PRS website. 

RICS Client Money Protection Scheme for Property Agents

Certificate of membership for the RICS Client Money Protection Scheme for Property Agents. 

Firms undertaking residential property agency are required to display this certificate at their premises and on their website.