We ask ourĀ tenants for their opinions on the services we provide by conducting an online satisfaction survey. This feedback helps usĀ  measure how we are doing and whether there are any areas for improvement. Here are some comments we have had over the last few years that we have been sending the survey out:

“It has been great to deal with people who are genuinely friendly and care about our experience as tenants. Communication has been easy. They have followed up on our property issue questions very quickly and ensured that items have been replaced where they’ve not been working.” July 2019

“Staff are fantastic!” July 2019

“Very satisfied with all aspects of the tenancy arrangement. Extremely friendly staff. The whole experience of arranging our tenancy was made very easy.” March 2019

“The whole team are so polite and helpful.” December 2018

“As first time tenants Pearce & Co made it a very simple and stress free experience for us.” May 2018

“I thought the service was very good indeed – they were so professional yet friendly and easy to communicate with. I’ve found that some agents can treat tenants rather badly vs their home owners. I am a landlord and a tenant and I would use Pearce above others due to my experience.” November 2017

“First time renting and very impressed with how straightforward and transparent everything was, and also extremely encouraged by the ease and quality of service after I had moved in when addressing initial snags and niggles.” October 2017

“Excellent staff in the front office, professional, friendly and helpful.” March 2017

“Friendly and professional. Would recommend.” July 2016

“Having dealt with many lettings agents, Pearce & Co have provided a thorough, open, accessible and friendly service.” May 2016